Last updated: May 2026
These Terms & Conditions apply to the use of the Burton Constable website and to the purchase of tickets, memberships, event bookings and related services provided by the Burton Constable Foundation.
By using this website or purchasing tickets or services from Burton Constable, you agree to these Terms & Conditions.
These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
About Us
Burton Constable Foundation
Burton Constable Hall & Parkland
Skirlaugh
East Yorkshire
HU11 4LN
Telephone: 01964 562400
Email: enquiries@burtonconstable.com
Burton Constable Foundation is a registered charity dedicated to the preservation and ongoing restoration of Burton Constable Hall, its collections and parkland.
General Website Use
We aim to ensure the information provided on this website is accurate and up to date. However, Burton Constable Foundation does not guarantee that all content will always be free from errors or omissions.
We reserve the right to amend website content, opening times, admission prices, events or visitor information at any time without notice.
Admission Tickets and Bookings
All admission tickets, event tickets and online bookings are subject to availability.
Tickets are valid only for the date and time specified at the point of booking unless otherwise stated.
Tickets purchased online may be issued in digital format and may contain barcodes or QR codes for admissions purposes.
Please check your booking carefully before completing your purchase.
Refunds and Exchanges
Tickets and bookings are non-refundable and non-transferable except where an event is cancelled by the Burton Constable Foundation or where required by law.
In certain circumstances, and at our discretion, bookings may be transferred to an alternative date where reasonable notice has been provided.
The Burton Constable Foundation reserves the right to alter advertised events, opening times or visitor access where necessary due to operational, safety, weather or unforeseen circumstances.
Nothing in this policy affects your statutory rights. Under the Consumer Contracts Regulations, certain leisure services booked for a specific date may be exempt from cancellation rights.
Annual Memberships
Annual memberships are valid for 12 months from the date of activation unless otherwise stated at the time of purchase.
Memberships may be purchased as gifts for another person. Once activated, memberships are intended for use only by the named holder(s) and proof of identity may be requested where appropriate.
Membership benefits, opening dates and associated offers may change from time to time.
Burton Constable Foundation reserves the right to amend or withdraw membership benefits where reasonably necessary for operational or organisational reasons.
Gift Aid
Where you choose to make a Gift Aid declaration, you confirm that you are a UK taxpayer and understand that Burton Constable Foundation may reclaim Gift Aid from HMRC in accordance with current legislation.
Visitor Conduct
We want all visitors to enjoy Burton Constable safely and respectfully.
Visitors are expected to behave responsibly whilst on site. The Burton Constable Foundation reserves the right to refuse admission or ask visitors to leave where behaviour is considered unsafe, disruptive, abusive or inappropriate towards staff, volunteers, visitors, collections, buildings or Parkland.
Children must remain supervised by a responsible adult at all times.
Dogs
Dogs are welcome within the Parkland and café area provided they are kept on a short lead and under control at all times.
To help protect wildlife, livestock and grazing animals across the site, dogs must remain on a lead throughout the parkland and must not be allowed to roam freely.
With the exception of registered assistance dogs, dogs are not permitted inside Burton Constable Hall.
Dog owners are responsible for complying with current countryside and livestock protection regulations whilst visiting the estate.
Owners are responsible for cleaning up after their dogs and disposing of waste appropriately.
Photography and Filming
Photography for personal use is generally permitted whilst visiting Burton Constable unless otherwise stated.
Within the Hall, photography is permitted for personal use only using handheld cameras and mobile devices. Flash photography, tripods, lighting equipment and large professional photography equipment are not permitted inside the Hall.
Anyone wishing to undertake commercial photography, filming or organised photoshoots must contact Burton Constable in advance to obtain permission.
From time to time, Burton Constable Foundation may photograph or film within the Parkland, buildings or events for promotional and marketing purposes. By attending Burton Constable, visitors acknowledge that incidental inclusion in photography or filming may occur.
Accessibility and Visitor Safety
Visitors enter the Parkland and historic buildings at their own risk.
Some areas of the site contain uneven ground, historic surfaces, open water, wildlife, livestock or low lighting conditions.
Visitors are asked to follow all safety signage, instructions and restricted access areas whilst on site.
If you have accessibility requirements, we encourage you to contact us in advance of your visit so that we can assist where possible.
Events
Additional terms and conditions may apply to specific events, exhibitions, workshops, tours or third-party activities taking place at Burton Constable.
Details of any additional conditions will be provided at the point of booking where applicable.
Gift Vouchers
Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated and cannot be extended.
Gift vouchers are non-transferable, cannot be exchanged for cash or credit, and are non-refundable unless required by law.
Gift vouchers will not be replaced if lost, stolen, damaged, or expired.
Any remaining balance will not be refunded or exchanged for cash.
Intellectual Property
All website content, including text, photography, branding, graphics and logos, remains the property of the Burton Constable Foundation or its licensors unless otherwise stated.
Content may not be copied, reproduced or used commercially without prior written permission.
Privacy and Cookies
Personal information is handled in accordance with our Privacy Policy and Cookies Policy.
For further information about how your data is collected and used, please refer to:
Liability
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.
The Burton Constable Foundation shall not be liable for any indirect or consequential loss arising from use of the website or attendance at Burton Constable except where caused by negligence or breach of statutory duty.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be published on this page together with a revised “Last updated” date.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Burton Constable Foundation
Burton Constable Hall & Parkland
Skirlaugh
East Yorkshire
HU11 4LN
Telephone: 01964 562400
Email: enquiries@burtonconstable.com