Car Parking
An area of our main visitor car park is reserved for Blue Badge holders. The car park spaces are immediately adjacent to the ramped access into the Ticket Desk, Gift Shop and Tea Room (Stables Kitchen).
There is an area in front of the main entrance to the Hall that is reserved for Blue Badge holders. This space is not available on some event days, so please check in advance of your visit.
All surfaces are either loose gravel or asphalt chippings.
Gift Shop & Stables Kitchen
There is ramped access into the Gift Shop and Stables Kitchen. Free wheelchair hire is available for the Stables and Grounds, please ask at the ticket desk. The Stables Kitchen is breast feeding friendly and happy to provide hot water for you to warm baby food and bottles.
Toilet Facilities
An accessible toilet and baby changing facilities are available in the first stable courtyard. This is accessed via a gravel path and across the stable courtyard, which has its original cobbled surface.
Stables and Parkland
The ground floor of the stables is accessible with care. The original cobbled surface in the first courtyard is very uneven. In the second courtyard a layer of concrete has been applied over the original surface so is much easier to negotiate. There is a small step into most of the rooms leading off the stable courtyard.
The paths and walkways in the Grounds are mainly compacted gravel and are easily navigated by most users, care should be taken due to the uneven nature of gravel paths.
The Hall
There is ramped access through the main entrance to the Hall. The ground floor is accessible to wheelchair users. If you use a motorised-scooter we ask you to leave it outside the Hall and transfer into one of the wheelchairs we have available for hire (free of charge).
We have a stair lift to give access to the first floor. In order to use this, you will need to weigh 17 stone or less, be able to get yourself into the stair lift and be able to operate the controls yourself. In case of emergency you would need to be able to get down the stairs.
We have a virtual reality tour of the first floor of the hall, including some of the servants’ quarters not normally accessible to visitors, available for you to watch in the Great Hall.
Audio Induction Loop
We have an audio induction loop at the ticket desk, reception desk in the Great Hall and at the Stables Kitchen counter.
Visiting with a carer
Carer tickets are available for the Hall and Parkland at no charge when accompanying a visitor you care for. Please add a complimentary Carer ticket to your basket when booking online. You will be required to provide proof of carer status at the Ticket Desk on arrival. We accept the following as proof of carer status:
- A letter from the local authority of the carer confirming that they are in receipt of Carer’s Allowance, or are in some other way recognised as a carer by the local authority
- A letter from a GP confirming that the carer has registered with them as a carer
- A registered carer card provided as part of another scheme (e.g. CredAbility Access Card, CEA Card, etc)
SEND Provision
We are currently updating our SEND provision information and resources to ensure they are accessible, accurate, and easy to navigate.
The full information will be available soon. In the meantime, if you have any questions regarding SEND support or accessibility, please get in touch with us directly and a member of the team will be happy to assist you.